Terms & Conditions

1. Acceptance of Terms

Welcome to Iconicpages (ICPG Technologies Pvt. Ltd.). These Terms and Conditions govern your use of our website and services. By accessing our website at iconicpages.com or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications constitutes acceptance of the updated terms.

2. Use of Website & Services

2.1 Permitted Use

You may use our website and services for lawful purposes only and in accordance with these terms. You agree to use our services in a manner that:

• Complies with all applicable local, national, and international laws and regulations
• Does not infringe upon the rights of others
• Does not harass, abuse, or harm another person or entity
• Does not impersonate any person or entity
• Does not interfere with or disrupt our services or servers

2.2 Prohibited Activities

You expressly agree not to:

• Use automated systems or software to extract data from our website (scraping)
• Attempt to gain unauthorized access to any part of our services
• Upload viruses, malware, or any other malicious code
• Engage in any activity that could damage, disable, or impair our services
• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations while using our services
• Transmit any unsolicited or unauthorized advertising or promotional material

2.3 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

3. Intellectual Property & Content Rights

3.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, designs, and the compilation thereof (collectively, "Content"), is the property of ICPG Technologies Pvt. Ltd. or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Iconicpages name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ICPG Technologies Pvt. Ltd. You may not use such marks without our prior written permission.

3.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal or internal business purposes. This license does not include the right to:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
• Use any Content for commercial purposes without our explicit written consent
• Remove any copyright, trademark, or other proprietary notices from any Content

3.3 Client Content & Work Product

For services rendered to clients, the following applies:

• Upon Full Payment: Upon receipt of full payment for completed projects, ownership of the final deliverables (website, designs, etc.) transfers to the client
• Source Files: We retain the right to source files, templates, and underlying code frameworks unless otherwise specified in writing
• Portfolio Rights: We reserve the right to showcase completed projects in our portfolio, case studies, and marketing materials unless a non-disclosure agreement states otherwise
• Third-Party Components: Any third-party plugins, libraries, or components remain subject to their respective licenses

3.4 User-Generated Content

If you submit, upload, or provide any content to our website (such as comments, testimonials, or feedback), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display such content for business purposes.

4. Service Terms & Project Agreements

4.1 Service Scope

Our services include web development, branding, digital marketing, UI/UX design, and related digital services. Specific project scope, deliverables, timelines, and pricing will be outlined in individual project proposals or contracts.

4.2 Project Timelines

Project timelines are estimates based on the information provided at the time of proposal. Actual timelines may vary depending on:

• Timely provision of required content, materials, and feedback from the client
• Scope changes or additional feature requests
• Technical complexities or third-party dependencies
• Force majeure events beyond our reasonable control

4.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information, content, and materials
• Responding to requests for feedback and approvals within agreed timeframes
• Ensuring they have the legal right to use any content they provide
• Making timely payments as per the agreed payment terms
• Maintaining their own backups of content and data

4.4 Revisions & Change Requests

Most projects include a specified number of revision rounds. Additional revisions beyond the agreed scope or substantial changes to project requirements may incur additional charges, which will be communicated and agreed upon before proceeding.

5. Payment Terms

5.1 Pricing & Invoicing

All prices are quoted in the currency specified in your invoice and are exclusive of applicable taxes unless otherwise stated. We reserve the right to change our pricing at any time, but price changes will not affect orders already confirmed.

5.2 Payment Schedule

Unless otherwise agreed in writing, the following payment structure applies:

• Deposit: 50% upfront payment required to commence work on the project
• Milestone Payments: For larger projects, payments may be structured around specific milestones as outlined in the project agreement
• Final Payment: Remaining balance due upon project completion and before final delivery
• Recurring Services: Monthly or annual subscriptions are billed in advance

5.3 Payment Methods

We accept payment via bank transfer, credit/debit cards, PayPal, and other digital payment methods as specified in your invoice. Payment processing is handled securely through third-party payment processors.

5.4 Late Payments

Invoices are due within 15 days of the invoice date unless otherwise specified. Late payments may incur:

• Late payment fees of 1.5% per month (or the maximum rate permitted by law)
• Suspension of work on ongoing projects until payment is received
• Suspension of access to services, hosting, or support
• Legal action to recover outstanding amounts, with recovery costs borne by the client

6. Refund & Cancellation Policy

6.1 Project Cancellation by Client

Clients may cancel projects under the following conditions:

• Before Work Commences: Full refund of deposit minus 10% administrative fee
• During Project: Client will be charged for all work completed up to the cancellation date, plus 25% of remaining project value for opportunity cost
• After Delivery: No refunds once final deliverables are provided and accepted

6.2 Project Cancellation by Us

We reserve the right to cancel or suspend projects if:

• Client fails to provide necessary materials or feedback for more than 30 days
• Client breaches these terms or engages in abusive behavior
• Payment obligations are not met
• Project requirements involve illegal or unethical activities

In such cases, client will receive a refund for any work not yet commenced, minus charges for completed work.

6.3 Recurring Services & Subscriptions

For ongoing services, hosting, or maintenance subscriptions:

• Cancellations must be submitted at least 15 days before the next billing cycle
• No refunds are provided for partial months or unused portions of prepaid services
• Upon cancellation, access to services will continue until the end of the current billing period
• Data and content may be deleted 30 days after service termination

6.4 Non-Refundable Items

The following are non-refundable:

• Third-party costs (domain registrations, hosting, premium plugins, stock assets, etc.)
• Custom development work that has been completed and delivered
• Consultation fees and discovery phase work
• Rush delivery or expedited service fees

6.5 Refund Process

Approved refunds will be processed within 10-15 business days to the original payment method. Clients must submit refund requests in writing with clear justification. All refund decisions are at our sole discretion and are final.

7. Warranties & Disclaimers

7.1 Service Warranties

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. For a period of 30 days after project delivery, we will fix any defects or errors in our work at no additional charge, provided the issue is reported within this period.

7.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• That our services will meet your specific requirements
• That our services will be uninterrupted, timely, secure, or error-free
• That results obtained from using our services will be accurate or reliable
• That any third-party software, services, or content will function as expected

We do not warrant that the functions contained in our services will meet your requirements or that the operation of our services will be uninterrupted or error-free.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ICPG TECHNOLOGIES PVT. LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, or use
• Business interruption
• Loss of goodwill or reputation
• Cost of procurement of substitute services
• Any other intangible losses

Our total liability for any claims arising out of or relating to these terms or our services shall not exceed the total amount paid by you to us in the 12 months preceding the event giving rise to the claim, or $1,000, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless ICPG Technologies Pvt. Ltd., its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of or access to our website or services
• Your violation of these Terms and Conditions
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any content you submit, post, transmit, or make available through our services
• Your breach of any representation or warranty contained in these terms

This indemnification obligation will survive the termination of these terms and your use of our services.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, both parties agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these terms through good faith negotiations. If the parties are unable to resolve the dispute within 30 days, either party may proceed to formal dispute resolution.

10.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these terms, or the breach, termination, or validity thereof, shall be settled by binding arbitration in accordance with the rules of the applicable arbitration association. The arbitration shall be conducted in the jurisdiction specified in the Governing Law section below.

The arbitrator's decision shall be final and binding, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

10.3 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm, without first engaging in the dispute resolution process described above.

11. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ICPG Technologies Pvt. Ltd. is incorporated, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these terms will be brought exclusively in the courts located in the jurisdiction of our principal place of business, and you hereby consent to the personal jurisdiction of such courts.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.

13. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.

14. Entire Agreement

These Terms and Conditions, together with any project-specific agreements or proposals, constitute the entire agreement between you and ICPG Technologies Pvt. Ltd. regarding the use of our website and services, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.